STEPHEN FORSTER

This Privacy Policy, known as the "Privacy Policy" applies to the website known as www.stephen-forster.com (the "Website" or "site") that is operated by Vineland, LLC (which includes Vineland, LLC, Stephen Forster, "we," "us," or "our"), as well as to the services offered via the website and otherwise (including third party affiliates, online or offline) and information available on the website (collectively known as the "Services"). This Privacy Policy describes how we collect, use, and disclose information, governs how we treat this information, and lets any visitor to the website (known as "you" or "your") know your associated rights. Please read this Privacy Policy carefully; once you consent to this Privacy Policy and its terms, it creates legal obligations on you and on Vineland, LLC.

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Our Website may contain links to other websites for your convenience and reference. We are not responsible for the privacy practices or the content of those sites.

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  1. What personal information do we collect from the people that visit this site?

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We may use software tools to collect session information, including page response times, length of visits, page interaction data, and methods used to connect to the website. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, credit card information, or other details to help with your experience. This information consists of the following: 

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Personally Identifiable Information. We collect certain information that identifies you as an individual (collective, "Personally Identifiable Information"). The Personally Identifiable Information we collect may include the following:

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  - Your name

  - Your phone number

  - Your e-mail address

  - Your company's name (where applicable)

  - Your shipping and billing address

  - Device identifiers, such as cookies and IP addresses

  - Device information, such as hardware and software settings

  - IP addresses and log information, such as your device's model,

    the type and version of your web browser, and referrer addresses

    that can function to identify a user device

  - Tracking information that we, or a third party, may collect.

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Anonymous Information. Our website also collects, processes, and/or uses information that does not identify You or Your device(s), including Personally Identifiable Information that has been made anonymous by (1) removing identifying fields and aggregating the information with other information so that individual subjects of the information cannot be identified, or (2) anonymizing the information with techniques that remove or modify the identifying data so as to prevent re-identification of the anonymized information (collectively, "Anonymous Information"). Information that meets these criteria might include, for example, demographic information, statistical information, (i.e., page views and hit counts) and general tracking information.

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Treatment of Combined Information. If we combine Non-Personally Identifiable Information or Anonymous Information with Personally Identifiable Information, we treat the resulting combination as Personally Identifiable Information.

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  2. When do we collect information?

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We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, Use Live Chat (when applicable) or enter information on our site. We collect the above information through the following means and technologies:

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  - Contacting Our Company. You can contact us with questions or comments about products or services; in order to communicate with us, you must provide certain Personally Identifiable Information.

   - Information Provided to Third Parties. As explained further in "How We Share Your Information - Our Service Providers," we may engage third parties to perform certain services for us or on our behalf, including but not limited to verification, payment, processing, shipping, customer service, security, etc. Any communication by you on the website may be managed by such third parties, and we may obtain these communications by the applicable service provider that you provided the information to. We decline responsibility for the behavior of these Third Parties that are not in compliance with our Privacy Policy.

    - We may offer newsletters and other content about our Company, our services and products, and other issues that we believe may be of interest to You. We will use Your Personally Identifiable Information to provide You with this content and these services. You can opt-out of receiving this content by following the instructions set out in Your Right to Opt-Out or by communicating via our contact services.

    - Device Identifiers; Logs; IP Addresses. To determine whether your device is supported by the Website and Services, we may collect certain information about your device and network, including your IP address, your device model, information about your use of the website or Services, as well as the presence of any software that the website or Services may require to operate with your device, or other third party software or mobile apps on your device. We automatically receive and record this information in log files, and this is generally Non-Personally Identifiable Information.

     - A cookie is a small amount of data that is sent to your browser from the website's computers and stored on your computer's hard drive. Cookies can be used to provide you with a tailored user experience and to make it easier for you to use a website upon a future visit. We may include cookies on the website and use them to recognize you when you return to the Website. You may choose not to accept cookies. Important: Any adjustments you may make to the settings in your browser software concerning the acceptance or refusal of cookies may modify your browsing on the Internet and your terms of access to certain services requiring use of these cookies. For example, by refusing certain essential cookies, you may no longer be able to place orders on our website. If you choose to refuse the registration of cookies on your terminal or if you delete cookies that are already registered, we decline all responsibility for any consequences relating to the degraded performance of our services resulting from the fact that we are unable to register or consult the cookies required for their performance and which you have refused or deleted.

      - Beacons and Tags. The Website may use certain data collection technologies that rely on (1) beacons, (2) pixel tags and object hyperlinking tags, and (3) other means to link an object to an Internet address, a remote software application, a remote database, or other remote means of receiving or processing information. We may use these technologies to tell us what parts of the website have been visited or to measure the effectiveness of searches that users perform on the website. These technologies also enable us to send e-mail messages in a format users can efficiently read, to learn whether these e-mail messages have been opened, and to help ensure, for example, that our messages are of interest to our users. These technologies provide us with Anonymous Information, Non-Personally Identifiable Information, and, in certain instances, Personally Identifiable Information.

      - Click-Throughs. We may send e-mail messages or display links that use a "click-through URL" linked to the website or another service/resource. When you click one of these URLs, You pass through our web server before arriving at the destination page or other resource. Click-throughs may use and collect Anonymous Information and Non-Personally Identifiable Information. We may track this click-through data to help determine interest in particular topics and measure the effectiveness of our user communication.

       - Links to Third-Party Sites. The Website may also contain links or produce search results that reference links to third party websites (collectively "Linked Sites"), such as those to visit our pages or social media websites. Our Company has no control over the practices of the corporations, communities, businesses, and content affiliated with these Linked Sites or their content and does not assume responsibility or liability for any content, opinions, material available on Linked Sites, or such Linked Sites' privacy practices with respect to information that you provide to the Linked Sites. Our Company does not endorse the content of any Linked Site, nor does our Company warrant that a Linked Site will be free of computer viruses or other harmful code that can impact your computer or other web-access device. By using the website to search for or link to another site, You agree and understand that such use is at your own risk. For example, if you submit Personally Identifiable Information to a Linked Site, then information that you submit shall be governed by the Linked Site's privacy policy and/or terms of use, and not by our Company's Privacy Policy, and Terms and Conditions. Linked Sites attributed to Vineland and Stephen Forster will follow the Terms of Service for the Third-Party that services the Linked Site, and thus, may follow a different Privacy Policy than outlined here. Consenting to the Privacy Policy on this website also attributes consent to Linked Sites attributed directly to Vineland and Stephen Forster unless there is a direct contradiction in required Privacy Policy terms between the host(s) of the Linked Site(s). We are not liable for the required differences in Privacy Policy(s), and we are not liable if the differences are not made known to visitors using this Website or a Linked Site directly attributed to Vineland and Stephen Forster. In the case we are required to notify you of changes between policies on this Website and Linked Sites affiliated, or the law requires us to change how we practice and/or execute our Policy, we will do our best to reach you, and will follow our own steps outlined below under "Notifications To This Privacy Policy."

       - Other Technologies and Data Sources. We may combine Personally Identifiable Information that you provide to us with other data, including demographic information (such as age, job industry, or job title) for purposes of responding to your inquiries, and for other purposes specified in this Privacy Policy. If information we combine in this manner includes your Personally Identifiable Information, we will treat the combined information as you Personally Identifiable Information for all purposes under this Privacy Policy.

       - Biometric Data. The website does collect biometric data, including the use of e-mail addresses in combination with a password or security question answer. In addition, our service providers may collect such data as described in "How We Share Your Information - Our Service Providers." If you submit Personally Identifiable Information (including biometric data) to one of our service providers, the information you submit shall be governed by the service provider's privacy policy and terms of use and not by our Privacy Policy, and Terms and Conditions.

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  3. How do we use your information?

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We use the information we collect or process, including Anonymous Information, Non-Personally Identifiable Information, and Personally Identifiable Information, as permitted under applicable law, including where the use is based on (1) the consent you provide to us at the point of collection, (2) performance of our agreement to provide you with the Services, (3) compliance with our legal obligations, and/or (4) our Legitimate Interests ("Legitimate Interests"), as well as a third party's Legitimate Interests.

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 4. How do we share your information?

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We value your privacy. We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advanced notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. We share as follows:

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       - Our Service Providers ("Service Providers"). We engage third parties to perform functions on our behalf, and these may include functions such as maintaining the Website, collecting information, responding to and sending e-mail and other messages, payment processing, and other functions useful to our business. In this capacity, we may provide service providers with Personally Identifiable Information, Non-Personally Identifiable Information, and Anonymous Information as applicable. The following are examples:

               - We may use service providers to provide customer service (where applicable) or marketing support, such as to process and distribute e-mail. These service providers generally require access to your Personally Identifiable Information in order to perform these services.

                    - We may engage service providers to analyze the interests and attributes of our users and, using techniques based on Anonymous Information and Non-Personally Identifiable Information, identify others who might share those interests and attributes. We then use this information to reach out to relevant market segments to provide them information concerning the Website or Services.

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       - Questions of Harm; Legal Process. We may disclose your Personally Identifiable Information and Non-Personally Identifiable Information to third parties, including law enforcement agencies, attorneys, and private investigator organizations, where it is necessary, or where we have a good faith belief that it is necessary:

                    - To comply with the legal process;

                    - To protect and defend our rights and property, including the website and associated content;

                    - To protect against misuse or unauthorized use of the website or Services.

                  - To protect the personal safety of our property of website users or the public, including your personal safety or property (it being understood that we assume no duty to provide, or monitor the need for, such protections); and

                    - To cooperate with public and government authorities including, where required, authorities outside your jurisdiction.

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While you are not able to opt out of this use of information, we will take reasonable steps to limit such use, and disclose only the information we reasonably believe is necessary for the above purposes. If we receive legal process calling for the disclosure of your Personally Identifiable Information, we will attempt to notify you within a reasonable amount of time, unless such notification is not permitted or possible. You are not required to respond to any efforts that we must make in situations where we are required to disclose your Personally Identifiable Information.

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          - Transfer of the Website. We shall be entitled to transfer information that we collect (including Personally Identifiable Information) to a third party in connection with a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition (including a disposition in connection with a bankruptcy or similar proceedings) of all our substantially all assets or stock of the business unit or division responsible for the information under this Privacy Policy; provided the acquiring third party has agreed to safeguard your Personally Identifiable Information with protections that are compatible with those set out in this Privacy Policy.

             - Our Affiliates. We may choose to rely on and share the information that we collect with our affiliates. By "affiliate" we mean an entity that is closely related to us, such as an entity that controls, is controlled by, or is under common control with Vineland and Stephen Forster, our affiliates will be bound by the terms of this Privacy Policy.

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   5. How do we protect your information?

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We recognize the sensitivity of our users' Personally Identifiable Information and we have put in place security systems designed to prevent unauthorized access to our disclosure of this information. Our security systems include physical, technical, and administrative information security controls, and we take commercially reasonable steps to secure and safeguard such Personally Identifiable Information in accordance with applicable law. To that end, your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. On top of that, the Website is monitored for service attacks, threats to servers and databases, and tested through third-party researchers to ensure Website safety. The Website implements data encryption using HTTPS, TLS 1.2 and above, and, as mentioned, SSL technology.

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Additionally, payments are also given a PCS DSS Level 1 certification, the highest Payment Card Industry Data Security Standard. The Website is regularly monitored for possible vulnerabilities and attacks.

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          - Your Right to Opt-Out; Right of Access; Object to Processing; Deleting Information

          - Unsubscribing to E-Mail. If you no longer with to receive e-mail messages from us, you can opt out of this Service by either (1) following the "unsubscribe" instructions located near the bottom of each e-mail message; or (2) contacting us at info@stephen-forster.com.

          - Right of Access. Subject to certain exceptions, you have the right to have access to and/or correct any personal information our company holds about your personal data. If you wish to make a Subject Access Request ("SAR"), please contact us at info@stephen-forster.com.

          - Deleting Information. If you request, we will take reasonable steps to remove your name and e-mail address from our databases, within the time frames (if any) set out in Applicable Law. Please understand, however, that if you request the deletion of your information, you will no longer be able to receive certain Services. In addition, it may be impractical (or essentially impossible) to remove the requested information completely, due to the requirements promulgated by Applicable Law, and/or data backups and records of deletions. As such, certain Personally Identifiable Information may remain in our databases following the deletion of your account; we will continue to treat the remaining information (if any) in accordance with this Privacy Policy and Applicable Law.

           - Objections. If you object to our processing of our Personally Identifiable Information, and a request for us to delete this information is not, in your view, sufficient, please contact us as provided in Contact Us.

           - Anonymous Information. We will not delete Anonymous Information from our database, and nothing in this Privacy Policy, restricts our use of Anonymous Information.

          

         - Fair Information Practices. The Fair Information Practices Principles form the backbone of privacy law in the United States of America and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

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In order to be in line with Fair Information Practices, we will take the following responsive action should a data breach occur (1) We will notify you via e-mail message within seven (7) business days, (2) We will notify the users via in-site notification within seven (7) business days.

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Vineland, Stephen Forster, and the Website and its operators decline all responsibility for data breaches in the case our security systems are unable or incapable of contacting us with information regarding a threat, breach, or malware detection. In the case they are unable or incapable of doing so, all responsibility shall default to their services outlined in "Our Service Providers."

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COMPLAINTS

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Vineland wants your feedback. If you have any suggestions on how we can improve our Services or complaints you would like us to address, please contact us as set forth in Contact Us. While we receive feedback, some complaints, ideas, or other questions may not be able to be serviced either (1) immediately or, (2) at all. Reasons for this might be in order to keep our Services maintained and functioning or for our Website to remain accessible to users.

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NOTIFICATIONS TO THIS PRIVACY POLICY

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Vineland reserves the right to modify and change this Privacy Policy at any time for our business purposes and to comply with changes to applicable law. The new Privacy Policy will be posted here and have the date of the most recent change at the bottom of this page. When the Privacy Policy changes, you will be notified via the Personally Identifiable Information you've provided to us. If your Personally Identifiable Information has changed and we are unaware of it, we deny responsibility of any notifications not being capable of reaching you. We will do all we can to ensure notifications of updates to this Privacy Policy reach individuals who gave us their Personally Identifiable Information, but cannot guarantee all subscribers have been contacted. Your access to or use of the Website and/or Services following any changes to the Privacy Policy will constitute your acceptance of such changes. Please feel free to contact us with any questions regarding to changes in the Privacy Policy via the Contact Us form.

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CONTACT US

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If there are any questions regarding this Privacy Policy, contact us at info@stephen-forster.com. We will try to contact you within seven (7) to fourteen (14) (7-14) days of contact. Please be patient as some requests may take longer than others due to (1) a volume of contacts/requests, (2) an issue with our systems.

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Thank you.

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Amended Date: July 21st, 2024